CUNY CARES SMS Privacy Policy
Last Updated: September 28, 2026
The CUNY CARES program ("CUNY CARES", "we", "our", "us") is operated by the City University of New York’s (CUNY) Office of Transformation and serves students in the Bronx. This SMS Privacy Policy explains how CUNY CARES collects, uses, and protects information when you opt in to receive text messages from us.
Information We Collect
When you opt in to receive text messages, we may collect:
Mobile phone number
SMS opt-in status
Message delivery information
Communication preferences
Information you provide through text messages
How We Use Information
We use SMS-related information to:
Send program updates
Send appointment and event reminders
Send optional feedback surveys
Deliver service-related notifications
Respond to inquiries and service requests
SMS Consent and Opt-Out Instructions
By opting in to receive text messages from CUNY CARES, you consent to receive SMS communications related to CUNY CARES programs and services.
Your consent to receive text messages is not a condition of receiving services.
You may opt out at any time by replying STOP to any text message received from CUNY CARES.
Information Sharing
We do not sell, rent, trade, or share SMS consent data with third parties, affiliates, or non-affiliates for marketing purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for messaging service providers, aggregators, and vendors that support the delivery of text messages.
Changes to This Policy
CUNY CARES may update this SMS Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
For questions regarding this SMS Privacy Policy, please contact us at CARES@cuny.edu.